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ADA ACCOMMODATIONS

ASSISTIVE ANIMALS
Sports Authority Field at Mile High permits trained guide dogs, signal dogs, or service animals.

ADA SINGLE GAME SALES
A limited number of ADA tickets will be available for all 2015 Denver Broncos home games through Ticketmaster beginning Wednesday, July 8th at 11:00 am.  Tickets are available at www.ticketmaster.com or by calling 1-800-745-3000. 

ADA STADIUM SERVICES

ELECTRICAL OUTLETS
Electrical outlets (ADA Power Stations) are available for recharging wheelchairs and other necessary equipment in the seating areas designated for patrons with disabilities. Please contact a Guest Relations staff person for assistance.

FAMILY RESTROOMS
ADA compliant family restrooms are located adjacent to most Guest Relations Centers on each stadium level.

RAMPS
ADA compliant ramps to all stadium levels are located in all four corners of Sports Authority Field at Mile High. Any guest seated in Sections 316 through 330 should utilize the ramps adjacent to Gates 4 and 5 only.

SERVICES FOR THE DEAF & HARD OF HEARING PERSONS

ASSISTIVE LISTENING DEVICES
Hearing impaired guests may check out an Assistive Listening Device (ALD) at any Guest Relations Center with a valid driver’s license. Guests may also reserve an ALD prior to an event by calling 720-258-3000.

CLOSED CAPTIONING DEVICES
Closed captioning is available for guests who are deaf or hearing impaired via mobile phones. A limited number of mobile phones are available for check out with a valid driver’s license at any Guests Relations Center or can be reserved in advance by calling 720-258-3000. The mobile phones will transmit announcements made through the stadium’s public address system. To access captioning from your own smart phone, visit www.mobilecap.net and enter the Event ID code ‘951’. This system may not be available for all stadium events.

ADA PARKING
All ADA parking spaces at the stadium are restricted to only those guests possessing and displaying valid state-issued ADA parking placards or vehicle registrations. Violators are subject to ticketing and / or fine.

SINGLE GAME ADA PARKING PERMITS 
On a first-come, first-served basis, guests may purchase ADA parking permits prior to game day by calling 720-258-3000 or by e-mail at parking@broncos.nfl.net. The cost for ADA parking permits is the same as for non-ADA parking spaces in each lot.

DAY OF GAME ADA PARKING 
Day of game parking will be available on a first-come, first-served basis for ADA guests in Lots L, D, and G. Spaces historically sell-out 2 hours prior to kickoff so plan to arrive early. A valid disability placard and or vehicle registration will be verified upon entering the parking lot.

ADA SHUTTLE CARTS 
Shuttle carts are available to assist ADA, elderly and other guests requiring assistance from parking areas to locations closer to stadium gates. Shuttles pick up guests from designated shuttle stop points only beginning three hours prior to kickoff until one hour after the game. Therefore, please arrive as early as possible to utilize shuttles. Shuttle service operations will cease from 2 minutes left in the 4th quarter until approximately 15 minutes following the end of the game for safety reasons. Shuttle cart service may be reduced or cancelled should inclement weather conditions present safety concerns.

ADA Parking – Day of Game

*UPDATE*
Pre-purchased single game permits for ADA parking has sold out.

However, ADA parking spaces are always be sold on the day of game in Parking Lots D, G and L. Parking Lots D and G, located west of the stadium, are $30 per space. Parking Lot is $20 per space and is located on the north side of the stadium. Cash parking is sold on a first-come, first-served basis on game days. These parking lots open 5 hours prior to the scheduled kick-off time. In 2014, the ADA cash parking spaces typically sold out 3 hours to 2.5 hours prior to kick-off time.

ADA Season Parking

****Please see the ADA Single Game Permits section above. Season long ADA parking permits for the 2015-2016 season are sold out.


AGE RESTRICTIONS

Guests two years of age and older are required to have a ticket for admission to any stadium event. Infants under two years of age may sit in a ticket holder's lap so long as they do not obstruct the view of others nearby.

Airports

The main airport in the Denver metro area is Denver International Airport, often referred to as DIA. It is located at 8500 Peña Blvd. Please visit flydenver.com or call 303-342-2000 for more information.

ALCOHOL POLICIES

Sports Authority Field at Mile High and our partners strongly encourage responsible consumption of alcoholic beverages. The stadium’s alcohol policies are:

  • No outside alcoholic beverages are permitted. Guests in possession of outside alcoholic beverages will be ejected without refund. 
  • Colorado law prohibits the sale of alcoholic beverages to persons under the age of 21. NFL policy requires that all guests, regardless of age, are required to show valid ID when purchasing alcoholic beverages. Identification cards that appear to be fraudulent will be turned over to a Denver Police Officer.
  • The sale of alcoholic beverages will conclude at the end of the third quarter of NFL games.  Cut off times will be determined for other events on a case-by-case basis.  Sales may be discontinued earlier at the discretion of stadium management.
  • There is a two-alcoholic beverage limit per transaction at all concession stands.          
  • Guests passing or providing alcohol to minors will be ejected and subject to arrest.
  • Guests possessing alcohol, who do not have proof of being 21, may be ejected.
  • Stadium management reserves the right to refuse the sale of alcohol to any person.
  • Don’t drink and drive.  Have a designated driver, take mass transit or take a cab.  Don’t get behind the wheel.

Animals

Animals are not permitted in Sports Authority Field at Mile High, with the exception of service animals for the disabled.

Auto Trouble

Mirage Recovery Service, 303.344.4494, provides complimentary emergency auto service to vehicles in stadium parking lots following Broncos home games.  Please contact any stadium staff member if assistance is needed.

AUTOMATIC TELLER MACHINES

U.S. Bank ATM's are located on level 1 near sections 105, 114, 122, and 133. Additional ATM's are located adjacent to all Guest Relations Centers on stadium levels 3 and 5.

BABY CHANGING STATIONS

Baby changing stations are available in all stadium restrooms. 

BAG POLICY

To provide a safer environment for the public and expedite fan entry into stadiums, NFL policy limits the size and type of bags that are permitted into the stadium. The Broncos encourage fans not to bring any bags however the following will be permitted:

  • One clear bag no larger than 12" x 6" x 12" OR a one-gallon clear freezer bag (Ziploc or similar).
  • In addition, fans may carry a small clutch bag or purse no larger than 6.5" x 4.5", with or without a strap.
  • Each ticket holder, including children, may carry an approved clear bag and a clutch purse.
Additional Information

  • Diapers and wipes may be carried in a clear bag, however diaper bags are not permitted.
  • Additional clothing, blankets, etc. are permitted if carried loosely or in an approved clear bag.
  • Blankets should be carried over the shoulder to be screened more quickly.
  • Small cameras, binoculars and cell phones may be carried in loosely or in an approved bag.
  • Seat cushions must not exceed 18 inches wide and contain no pockets, zippers or concealable areas.
There are no provisions to check items at the gates. Fans will be asked to either take prohibited items back to their car, if they have not entered the stadium, or dispose of prohibited items at the gate. The Denver Broncos and the stadium are not responsible for items left behind, lost, stolen, or damaged.

BANNERS/SIGNS

Appropriate signs and banners are acceptable, however the following rules apply:

  • Signs may not obstruct another guest's view.
  • Signs may not cover existing stadium advertising or signage.
  • Signs must be event-related, in good taste and in approved locations as determined by stadium management.
  • Signs may not contain profanity or be commercial or political in nature.
  • Signs may not be constructed out of plastic, wood, metal or other hard substrates.

Bike Parking/Racks

Sports Authority Field at Mile High is easily accessed from the South Platte Trail of the Denver bike trail system. To download a .pdf map of the Denver trail system, click HERE. There are over 300 on-site bike racks for securing the bikes when on-site. All those biking to the stadium are encouraged to be aware of and to plan for the new Stadium Bag Policy which will be in effect at all stadium gates. 


Broncos Season Parking

Pre-purchased parking permits for the 2015-16 Denver Broncos season are sold out. 

However, cash parking in various lots will be available on game day. For more information, please refer to the 'Pay (Cash) Lots' section below.  

CAMERAS/VIDEO RECORDERS

Hand-held still camera photography is welcomed at events for non-commercial personal purposes. Cameras and lenses must be 6" or less, when fully extended. Tripods, camera lenses or any other type of equipment, including tripods or selfie sticks, that may interfere with other fans' enjoyment of the game are not permitted. The use of video cameras is not permitted at any time. The stadium's camera policy may change for other events. Please check in advance to confirm a specific event's policy if there is a question. In accordance to Title 14 CFR Section 99.7, drones or other unmanned aerial devices are strictly prohibited on stadium property, including parking lots and adjacent walkways.

Cellular Phones

Cellular phones may be used in the stadium, so long as their use does not disturb other fans in the area or interfere with their ability to enjoy the event.

COLORADO SPORTS HALL OF FAME MUSEUM

Located on the West side, inside Gate 1, The Colorado Sports Hall of Fame (CSHoF) not only honors those that have achieved excellence in sports and in character, it helps others to achieve it. With a selection of inductee biography panels, Colorado sports timelines and partner profiles, the museum provides an in depth look at Colorado sports history. Be sure to see the Nuggets center court, and spend some time dressing as your favorite athlete in the Kids Zone. Hours vary seasonally, check www.coloradosports.org for current hours. Museum admission is free, stadium tours available for a fee.

Comments/Concerns

At Sports Authority Field at Mile High, it is our goal to provide only the highest levels of service to our guests. We want to hear complaints, concerns and compliments. We value your feedback. Please direct any comments or concerns to the nearest Guest Relations Center or Concierge Center or to the nearest stadium staff member. You may also send questions or comments to Guest.Services@Broncos.NFL.net.

Concession Stands

Centerplate is the exclusive concessionaire for Sports Authority Field at Mile High providing both traditional stadium cuisine and specialty concession stands that include the following fare. Please note that locations of all food and beverage stands are subject to change.

PORTABLES AND KIOSKS (Throughout the stadium)

Sports Authority Field at Mile High has more than 100 portable concession stands or kiosks set up throughout the stadium to further accommodate every fan. Specialty features by local companies provide additional flavor on the concourse. These stands feature items such as Squishy Frozen Lemonade and kettle corn. Please check with a Guest Relations staff person for a detailed listing of these and other great locations. Locations are subject to change.

Contact Information

Click here for complete stadium contact information.

Credit Cards

Credit cards are accepted at the Broncos Team Store and Ticket Office and all permanent concession and merchandise stands.  Not all portable food service carts and roving vendors accept credit cards.

DENVER BRONCOS TEAM STORE

The widest selection of official Broncos merchandise anywhere is located directly beneath the main scoreboard across from section 132 on the Main Concourse level. For store hours, please call 720-258-3300.

Denver Outlaws Parking

Parking lots for Denver Outlaws games will open to the public three hours prior to the faceoff. Cash Parking will be sold in Lots A, B, C on the south side of Sports Authority Field at Mile High for $10 per space. RV’s and oversized vehicles will be charged $30. Credit cards are not accepted for payment in stadium controlled parking lots. For more information on Outlaws season tickets and parking permits contact the Denver Outlaws at 303-688-5297.

***Additional parking lots will be open during the July 4 Fireworks show***

Parking in the neighborhoods surrounding Sports Authority Field at Mile High is strictly prohibited and your vehicle may be cited and or towed.

DESIGNATED DRIVER PROGRAM

The Denver Broncos, Bud Light, Centerplate and the TEAM Coalition encourage fans to act responsibly and be "Good Sports" while enjoying the game. Fans may visit the Guest Relations Centers located at GR Gate 10, Sections 122, 322, 508 and 534 during Broncos home games for information on how fans over 21 can sign up to be a designated driver and receive a complimentary Coca-Cola or O'Doul's as well as register to win prizes through the TEAM Coalition. As a designated driver, fans pledge not to drink alcoholic beverages during the game and to provide responsible transportation for all members of their group. While the designated driver program is only in operation for select events, all of us at Sports Authority Field at Mile High remind you that it is always important to drink responsibly and to drive safely. TEAM Coalition is an alliance of professional sports, entertainment facilities, concessions, the beer industry, broadcasters, governmental traffic safety experts and others working together to promote responsible drinking and positive fan behavior at sports and entertainment facilities. TEAM stands on three main principles: alcohol service policies, alcohol management training for stadium employees and programs for fans to manage alcohol responsibly, such as designated driver programs.



Drinking Fountains

Drinking fountains are located throughout the stadium on the Lower and Upper Concourses (Levels 1 and 5) as well as the United Club Level (Level 3).

Drop-Off Area

Drop-offs at Sports Authority Field at Mile High should occur on the west side of the stadium on 18th or 19th Ave. in between Federal and Mile High Stadium Circle.

ELEVATORS & ESCALATORS

Eight public elevators and fifteen escalators provide service to all stadium levels and seating areas. Elevators are located at the 50 yard line areas on the East and West sides of the stadium. Escalators are located within each ramp quadrant and in the United Club areas and BMW Suite Levels.

EMPLOYMENT & FUNDRAISING OPPORTUNITIES

The staff members of Sports Authority Field at Mile High work together towards one singular goal... to give our fans the best game day experience possible. From our guest services and event staff to the housekeeping department and food and beverage team, each of the 2,000 individuals who represent the stadium and Denver Broncos Football Club on game days and during other stadium events are expected to share an unwavering commitment to each and every visitor and guest.

Stadium Management Company:          Ushers, Guest Relations Staff
Argus Event Staffing:                            Event Staff & Security & Parking
Aramark Facility Services:                     Housekeeping
Centerplate:                                           Food and Beverage Concessions
Epicurean Entertainment:                      Suite Catering 

 

           

          

Family Restrooms

Family Restrooms are available for those with disabilities or for those who need assistance. Family Restrooms are located on the Lower (Level 1), Club (Level 3) and Upper (Level 5) Concourses at sections 105, 122, 305, 324, 341, 508 and 534. All family restrooms are ADA-compliant and also have baby changing tables.

FIELD ACCESS

Only authorized personnel will be permitted on the field prior to, during and after the game. Any unauthorized persons gaining access to the field will be removed, ejected and subject to prosecution and/or fine as well as loss of season ticket privileges.

FIRST AID

First Aid Centers are located on the Main Concourse across from Section 122 (east 50 yard line) and on the Upper Concourse by Section 534 (east 50 yard line). 

Fundraising

CENTERPLATE

Centerplate is always looking for non-profit organizations to operate concession and merchandise stands for Broncos and Denver Outlaws home games. Experience the “fun” in fundraising. Not only are you raising money for your organization and being a part of the experience, but you are working together as a group. Unlike other fundraisers, Centerplate offers better opportunities, greater earning potential and an exciting work environment. Let this “win-win” program help you meet your fundraising goals. For information, please call 720.258.3591.

Game Plan Green

Sports Authority Field at Mile High is committed to the development and implementation of environmentally friendly policies and procedures in all aspects of stadium operations.

The Game Plan Green program outlines the stadium's environmental strategy with the following as priorities:  

  • To seek reductions in consumption of all utilities including electrical, water and natural gas.
  • To consider stadium improvements that improve overall energy efficiency and reduced energy consumption.
  • To encourage the use of durable and reusable products.
  • Encouraging the purchase of high post-consumer content recycled products.
  • To increase the stadium's recycling diversion rate by reducing the total volume of waste sent to landfills.
  • To ensure long term viability of recycling & energy management efforts through on going communication, education, coordination and oversight.
  • To ensure compliance with all Federal and State mandates.

GATE OPENING TIMES

For Broncos games, general gates to the stadium open two hours prior to kickoff. Gates for those with United Club or BMW Suite Level tickets will open for access to the Club Lounges starting three hours prior to kickoff. Please utilize the gate indicated on your ticket when entering. It is recommended that fans arrive to their gate 45 minutes prior to kickoff.

GATE SECURITY SCREENING

Prior to entering stadium gates, all patrons will be subject to security screening, including metal detector screening and inspection of bags or other items carried in. Please plan on arriving at gates no later than forty-five minutes prior to the event start time to ensure you are in your seat on time. By tendering a ticket and entering the stadium, you consent to such searches and waive any related claims that you might have against the NFL, its member clubs, their affiliates and stadium landlord, or their agents. If you elect not to consent to the searches, you will be denied entry into the stadium. The level of screening may be modified on an event-by-event basis at the discretion of Sports Authority Field at Mile High management.

GUEST RELATIONS CENTERS

Guest Relations Centers are located on all general seating levels of the stadium for guests to obtain information or assistance. Guest Relations Centers are located by Gate 10 and Section 122, United Club East and West, North Reserve Section 322, and level 5 Section 508 and 534.

Hours of Operation and Access

Parking Lot C (early tailgating lot) opens at 8:00am for a day game and at 12:00pm for a night game. All remaining parking lots open up 5 hours prior to the scheduled kick-off time. Police checkpoints will be staffed two hours prior to each game, to assist with directing permit holders, buses and other vehicles. You must follow the access routes identified on the back of your permit or you may be denied access and redirected by traffic officers. You must have a valid permit for the current game number. Vehicles without valid permits will be denied access to the permit lots. There will be NO in-and-out privileges. Permits may not be re-used or transferred.

Huckstering

The Revised Municipal Code of the City and County of Denver prohibits huckstering as follows:

  • It shall be unlawful to offer any goods, services, or things for sale within the parks, parkways, mountain parks or other recreational facilities (stadium), or on the streets and sidewalks within three hundred (300) feet of the boundary of the same without first having obtained a license or privilege to do so in the manner and pursuant to terms and conditions fixed by the mayor’s cabinet.

Internet

More stadium information is available throughout this web site.

OTHER HELPFUL WEB SITES:

LOST AND FOUND

Lost and found articles should be taken to the nearest Guest Relations Center. Please call 720.258.3889 to inquire about any lost articles. Items will be held for 60 days. On Broncos game days, lost and found is open for one hour following games at Gate 7.

Lost Children/Parents

All lost children should be escorted to the nearest event staff member. Lost children will then be escorted to the nearest Guest Relations Center. Lost parents should follow the same procedure.

Metropolitan Football Stadium District

Sports Authority Field at Mile High is owned by the Metropolitan Football Stadium District (MFSD). The MFSD (the District) is a body corporate and political subdivision of the State of Colorado established pursuant to the Metropolitan Football Stadium District Act, Article 15, Title 32 of the Colorado Revised Statutes, (Act). The District includes all or part of the seven counties in the Denver metropolitan area. The District was created for the purpose of planning, acquiring land and constructing Sports Authority Field at Mile High.

MFSD WEBSITE

Mile-Hi Stadium Club

The Mile-Hi Stadium Club is a private, members-only club located at Sports Authority Field at Mile High. The club offers a luxurious atmosphere for members and their guests prior to, during, and after Denver Broncos home games and at other select occasions. For membership information contact the Mile-Hi Stadium Club directly at 303.455.3766.

MOTORIZED VEHICLES

Motorized vehicles of any type are not permitted on the sidewalks and / or walkways surrounding Sports Authority Field at Mile High. Motorized vehicles may include, but are not limited to cars, trucks, mopeds, scooters, motorcycles and ATV’s. All motorized vehicles must be parked in designated parking spaces at Sports Authority Field at Mile High.

NO RE-ENTRY POLICY

Sports Authority Field at Mile High has a NO RE-ENTRY policy. Ticketed guests who leave the building are NOT permitted to re-enter with a previously scanned ticket.

NOBLE ENERGY SPORTS LEGENDS MALL

On the south end of the stadium, a grand lawn, provides an on-site festival and event area with a permanent stage, utility service and other necessary requirements for activities to take place. During Broncos games, the area offers fans a variety of interactive activities, music, a beer garden and celebrity chef demonstrations on a large built-in grill. 

Novelties and Merchandise Sales

Merchandise stands are located throughout the stadium and carry a variety of officially licensed team merchandise, programs and Sports Authority Field at Mile High souvenirs. In addition, the Denver Broncos Team Store is located on the south side of Sports Authority Field at Mile High between Gates 9 and 10. Please also refer to Team Store.

Parking Information

Parking lot hours are Monday through Friday 6 a.m. - 6 p.m., Saturday and Sunday 7 a.m. - 6 p.m.

For complete updated parking information, please visit the Parking & Directions page.

Pay (Cash) Lots

Pay lots for Broncos games are located on the south side of Colfax Avenue in Parking Lot M, $30 per space, and Parking Lot N, $20 per space. These lots are sold on a first-come, first serve basis. Parking Lots open five hours prior to game time. A limited amount of VIP tailgating space is available in Lot C for $30 per space or with an exchange of an existing stadium permit. Tailgating space will be sold starting at 8 a.m. for afternoon games and 12 p.m. for evening games. Tailgating space in Lot C sells out quickly, so please plan to arrive early. One permit will be good for one parking stall depending on the size of your vehicle, additional spaces may need to be purchased.
Additional cash parking is located on the east side of Sports Authority Field at Mile High at the Pepsi Center, Auraria Campus and in the Lodo area of downtown for most Broncos games. There is a pedestrian walkway between these lots and the stadium.

Playing Surface

The playing surface at Sports Authority Field at Mile High is a 100 percent natural grass field made up of four different Kentucky Bluegrasses, overseeded with perennial ryegrass. The grass surface is stabilized by a network of polypropylene fibers that were sewn vertically into the sod every 3/4”. This process took three weeks, with crews working 24 hours a day. The technology was developed by DD GrassMaster out of Holland, and has been used at over 100 stadiums worldwide. Underneath the sod is a sand root zone laid above an extensive drainage and soil heating system. After heavy rain, in a matter of minutes, surface water can be drained with a strong suction system called Sub-Air. The ground is also heated during the winter months by a network of 21 miles of underground hot water tubing. Sports Authority Field at Mile High is proud to utilize all of these components which make up this world-class playing surface.

PREMIUM SEATING

Sports Authority Field at Mile High offers a number of premium seating options including Executive Suites, Single Game Suites or Club Seats with some of the best sight lines in the stadium, full-service catering, elevator and escalator service from premium seat entrances and many other amenities. Sports Authority Field at Mile High Premium Seating areas include the United Club Level, BMW Suite Levels; Executive Suites, Legends Rooms, Ring of Fame suites, and the 5280 Club. To request further information, please call 720-258-3338 or send an email to premiumseats@broncos.nfl.net.

PROHIBITED AND RESTRICTED ITEMS

For the safety and security of our guests, the following items are not permitted into the stadium: 

THE FOLLOWING ITEMS ARE NOT PERMITTED INTO THE STADIUM:

  • Any bags which do not meet NFL bag policy guidelines. (See Bag Policy)
  • Seat cushions measuring larger than 18" and contain zippers, pockets or concealable areas.
  • Glass bottles, cans, coolers of any kind, thermoses or ice chests.
  • Alcohol of any kind.
  • Banners, signs or flags of any size.
  • Large golf-sized umbrellas, strollers, laser pointers, and balls of any kind including full-sized footballs.
  • Single purpose video cameras.
  • Weapons (including knives), any item that may be used as a projectile or one that is deemed dangerous by Stadium management.
  • Any animal with the exception of a service animal.
  • Any other item deemed inappropriate by Stadium management.

THE FOLLOWING ITEMS ARE PERMITTED INTO THE STADIUM:

  • Clear bags which meet NFL bag policy guidelines. (See Bag Policy)
  • Food of any kind that is contained in a clear plastic bag.
  • Non-alcoholic beverages in a factory-sealed bottle.
  • Still-photography cameras with a lens that is 6" or less in length not contained in a case.
  • Hand-carried jackets, blankets, or other items, which will be patted down or searched.

Prohibited Parking

Parking in the neighborhood streets surrounding Sports Authority Field at Mile High is strictly prohibited. Guests who park in the neighborhoods surrounding Sports Authority Field at Mile High are subject to citation and tow by the City of Denver’s Right of Way and Permit Enforcement Division. Towed vehicles will be taken to the Wastewater Management Facility at 2nd and Umatilla for two hours after the game. To find out if your car was towed to this facility, please call 303-295-4363.

Ramps

ADA compliant ramps to stadium levels are located in all four corners of Sports Authority Field at Mile High. Any guest seated in Sections 316 through 330 should utilize the ramps adjacent to Gates 4 and 5 only.

RECYCLING

Recycling containers are located throughout all areas and levels of the stadium for guests to dispose of any recyclable materials including glass and plastic bottles, aluminum and tin cans, cardboard boxes, paper, newspapers or other material acceptable in the recycling process. Recycling containers are also located outside the stadium, adjacent to parking areas and by stadium gates.

RTD

RTD has regularly-scheduled bus and light rail service and day-of-game express routes to Sports Authority Field at Mile High. For specific BroncosRide information, including a park-n-Ride near you, call 303.299.6000 and press "1-1-2" or visit RTD on the web at www.RTD-Denver.com. For more information regarding light rail and the C-Line (orange) stop at Sports Authority Field at Mile High, please refer to the RTD web site.

Scoreboard Messages

For Denver Broncos home games, guests have the ability to purchase a personal message to commemorate birthdays, anniversaries, proposals, etc. to appear on the scoreboard during halftime. Requests should be made at least one month in advance and will be taken on a first-come, first-served basis. Please call the Denver Broncos Marketing Hotline at 720-258-3200 for more information on purchasing personal messages. The cost of a personal message is $125, all of which is donated to Denver Broncos Charities.

Shuttle Cart Service

Shuttle carts for elderly and disabled patrons will begin operating three hours prior to game time and service will continue until one hour after the game ends. Patrons who desire to be picked up from the parking areas must arrive early and depart at least one hour prior to game time. Patrons who desire to be transported back to their vehicles after the game must wait until 20 minutes after the game ends, once the walkways have cleared.

All shuttle patrons will be dropped off or picked up only at the designated shuttle stop points along the ring walkway surrounding the stadium. Please do not hail empty carts that drive by, as they are in route to pick up waiting patrons at the designated pick up points. In order to help get you to your car as soon and safely as possible, shuttle drivers are instructed not to stop for pick-ups along the way, so they can get to the pick up points quickly.

During inclement weather, the shuttle cart service may run on an extremely limited basis or not at all. 

Skateboarding/Roller Blading

Skateboarding and/or roller blading on property surrounding Sports Authority Field of Mile High is strictly prohibited.

SMOKING POLICY

Sports Authority Field at Mile High is a non-smoking facility. Smoking and use of alternative smoking devices (electronic or vapor) is only permitted in designated smoking areas.  Smoking or use of alternative smoking devices in a non-designated area will result in ejection from the stadium without refund. Any form of marijuana consumption or possession is prohibited on Sports Authority Field at Mile High property during public events including in stadium parking lots. 

Solicitation/Literature

It is prohibited to solicit contributions or to distribute literature on stadium property (inside or outside) without the written approval of the Denver Broncos Football Club and the Stadium Management Company, LLC.

Souvenirs

See Novelties and Merchandise Sales on this page.

Special Events

Sports Authority Field at Mile High offers multiple spaces for all size and style of events. From the locker room for a casual sales kickoff, Sports Legends Mall for a company picnic, the field for a teambuilding competition or the United Club Lounge for a gala dinner, Sports Authority Field at Mile High is the home for championship events! For additional information on availability and costs, contact the Special Events Department at 720.258.3000.

Food and beverage services are provided by one of our two premier caterers. Please contact them directly for menu suggestions and pricing.

  • EPICUREAN CATERING: 720.258.3568
  • CENTERPLATE: 720.258.3550

To schedule a tour of available event spaces, please call 720.258.3000. Click here for additional special event information.

Stadium Emergencies

Should you need immediate assistance, please notify the nearest usher, security personnel or police officer or visit a Guest Relations Center. In the event of a serious stadium emergency, stadium event staff, law enforcement and fire personnel will be available to assist all patrons. Information will be provided over the public address system, stadium televisions and scoreboards.

Stadium Management Company, LLC. (SMC)

SMC is the management company overseeing all operations at Sports Authority Field at Mile High. For questions or information, please call 720.258.3000.

Stairs/Stairwells

Stairs and stairwells should be used for emergency use or to exit the stadium only, as they provide a direct exit from the stadium and do not allow guests to go from level to level. Please use stairwells only in the event of an emergency or at the conclusion of an event when you are exiting the stadium.

Storm Water Management

Sports Authority Field at Mile High is committed to protecting and enhancing the environment. Substantial resources are expended each year to ensure compliance with environmental requirements and to promote environmental education so that current and future generations continue to enjoy the natural and enriched beauty of Colorado.

Sports Authority Field at Mile High was designed and constructed under the direction of a statutory Special District and is therefore subject to the Phase II rules of the National Pollutant Discharge Elimination System that is part of the Clean Water Act. These rules require the facility to obtain and adhere to a General Municipal Separate Storm Sewer System (MS4) Discharge Permit that is administered by the Colorado Department of Public Health and Environment.

An integral part of the Sports Authority Field at Mile High MS4 permit is the site's Storm Water Management Plan (SWMP). The SWMP is a written document that formalizes the many procedures and steps that the facility implements to protect the waters of the state from adverse effects related to pollution that could be picked up by storm water generated on and around the site.

If you would like to provide input or suggestions regarding Sports Authority Field at Mile High's SWMP, or obtain additional information regarding the program, please contact our lead plumber, Jamie Perkins at jamie.perkins@broncos.nfl.net.

Strollers

Strollers are allowed into Sports Authority Field at Mile High. Should they not fit under your seat, they may be checked at a Guest Relations or Concierge Center.

Suites

FOR DENVER BRONCOS GAMES

The Plaza (Level 2) and Suite (Level 4) Levels are premium levels accessible to those guests with Plaza or Suite Level suite tickets only. Access to Suite levels is available through Gates 2 and 7 via escalators or elevators. These gates are open for Suite & Club Lounge patrons three hours prior to kickoff of Broncos games. Access to individual suites is permitted two hours before kickoff.

FOR DENVER OUTLAWS GAMES

The Plaza (Level 2) Suite Level is a premium level accessible to those guests with Plaza Level suite tickets only. Access to this level is available through Gate 2. This level opens one hour before the start of Outlaws games.

PLAZA AND SUITE LEVEL

Opening times vary for other events. For catering details, please see Epicurean Entertainment on this page.

Tailgating Guidelines

Parking Lot & Tailgating Guidelines

Parking lot guidelines have been established in all stadium managed parking lots.  Violation of parking lot guidelines may result in ejection from stadium property, arrest and the revocation of tickets and parking passes.

1 Vehicle – 1 Space

Tailgating is allowed in the stadium parking lots, but the on-site stadium parking spaces are intended for vehicles, not tailgate equipment. Tailgating is strictly limited to the lined parking space your have purchased and the area directly behind or in front of each vehicle. If you are arriving early to tailgate, it is highly advised that you back your car in to a parking space on the perimeter of the parking lot so that you can take advantage of the the adjacent landscaped areas to set up your tailgate equipment. FANS ARE NOT ALLOWED TO SET UP TAILGATE EQUIPMENT IN THE "EMPTY PARKING SPACES" ADJACENT TO THEM. All tables, chairs, coolers, barbeques, etc. must be within the parking stall or directly behind your vehicle. Blocking the drive lane is also prohibited. A 16 ft. emergency drive lane must be maintained at all times. Tents or canopies exceeding an 8' x 8' footprint and vehicles measuring more than 18' in length and/or 8' in width are not permitted in a lined parking space.

Tailgating is permitted on medians and landscaped areas adjacent to parking lots.

*There will be strict enforcement of the one permit one parking space policy.*

Cooking & Use of Grills:

We ask that all guests safely set-up, operate and extinguish all cooking and grilling materials. Please extinguish and dispose of all cooking and grilling materials. Hot coals are to be disposed of in hot coal containers which are located in parking lots.

Vending / Solicitation:

Unauthorized soliciting or the collection of contributions, vending, distribution of flyers, or other materials is not permitted. Any advertising or promotion without the Denver Broncos approval is prohibited.

Waste

Please dispose of all waste materials in the proper trash, recycling, and hot coal containers placed throughout the parking lots. 

ADDITIONAL POLICIES

  • Parking is on a first come-first serve basis in the appropriately designated lots.  The saving of parking spaces will not be permitted. Groups desiring to tailgate together need to arrive together.
  • The use of adjacent parking spaces for tailgating, even if a ticket holder is in possession of an extra parking permit, is not permitted.  Lined parking spaces must be utilized for vehicles, not tailgate activities.
  • 16 ft. drive aisles and fire lanes need to be kept clear at all times for free access of emergency vehicles.
  • Grills are permitted for tailgating enjoyment, provided guests do so only in the same space occupied by their vehicle. However, their use near buildings or in areas where guests or property may be damaged is strictly prohibited.
  • Open fires are not permitted.
  • Ticket holders utilizing light rail, Broncos Ride shuttles or other means of transportation may also participate in pre-game tailgating atmosphere on the Sports Legends Mall on the south side of the stadium or at the Mile High Mountain Village located at Gate #4 of the stadium. 
  • Ticket holders should cross roadways at the designated crosswalks and should NOT walk on the active roadways that lead to and from the stadium.

Taxi Cabs

Cabs are available for all Broncos games and most full-stadium events. A designated taxi cab stand is located along the pedestrian walkway below Gate 5 on the Northeast corner of the building.

TELEPHONES (PUBLIC) / TTY

Public telephones are located at Guest Relations Centers at Gate 10 and Section 122 on the Lower Concourse, and Sections 509 and 534 on Thunder level.

Text Messaging

Sports Authority Field at Mile High has a text messaging system in place that allows patrons to use their cellular telephones to anonymously report emergencies or problems immediately to stadium personnel. This service should be utilized to assist in identifying and reporting unruly fan behavior, possible security concerns or any other type of problem which may be present in the stadium environment. *For Fan Behavior Concerns, Text RESPECT + your message to 78247. Please provide specific information including a description & location of the situation, along with any other information that might be necessary. Stadium staff will be dispatched immediately to respond.

*Standard Text Msg Rates Apply

Umbrellas

Umbrellas are allowed into the stadium for use during inclement weather. In consideration of the safety and sight lines of others, only small, compact umbrellas will be permitted. Large golf umbrellas are prohibited and will not be allowed in the stadium.

United Club Level

United Club Level seats represent the ultimate in seating luxury for those who do not desire private suites, but desire an enhanced experience. Club seats are wider with cup holders. Use of private elevators and escalators and scenic views through floor to ceiling windows accent the Club Lounges. The Club Level is a private level accessible only to guests with tickets for the United Club Level or any Suite. Guests with these tickets are invited to enter through Gates 2 or 7. Both lounges are climate controlled and feature fully-stocked cash bars and impressive views of the Denver skyline to the east and the Rocky Mountains to the west. Opening times may vary for other events.

CONCESSION STANDS

Centerplate is the exclusive concessionaire for Sports Authority Field at Mile High providing both traditional stadium cuisine and specialty concession stands that include the following fare on the United Club Level. Please note locations of all food and beverage stands are subject to change.

  • BAR (Sections 306, 313, 334, 340) -- Belly up to one of our fully stocked bars featuring premium draft and bottled beers, classic cocktails, a selection of fine wine and specialty offerings.
  • BUENOS DÍAS BURRITOS (Sections 303, 314, 332, 342) -- Offered ONLY in the United Club Level - made-to-order chicken and steak burritos. Fan favorites pizza and hot dogs, are served up hot and fresh every afternoon.
  • GRILL (Sections 303, 314, 332, 342) -- Hamburgers, grilled chicken sandwiches, Bronco Brats, kosher hot dogs, chili cheese fries, french fries and onion rings are served hot off the grill.
  • NACHO BAR (Sections 312, 340) -- We pile on your favorite nacho toppings, including salsa, cheese, meat, jalapeños and sour cream.
  • KICKERS (Sections 306, 335) -- Quench your thirst with a variety of frozen drinks, including margaritas, piña coladas and Orange Crush daiquiris.

Video Boards

Sports Authority Field at Mile High has three (3) high definition Daktronics LED video displays in the seating bowl.  The video displays are the second generation of video displays at the stadium, installed prior to the start of the 2013 season.

  • South Main Display: 220' L x 40' H.
  • North Displays: (2) 62' L x 30' H

Wheelchair Assistance

Wheelchair assistance from gates to seating sections and back is available for those with difficulties walking or standing for long periods of time. Guests may request wheelchair assistance from any stadium staff member. However, stadium wheelchairs can not be lent out for any period of time. Stadium wheelchair personnel are not permitted to operate in parking lots or exterior areas or walkways of the stadium.

Will Call Windows

Will Call tickets can be picked up at the Will Call Windows located on the south side of the stadium between Gates 9 and 10. Please bring a photo identification card and allow at least 45 minutes to claim your tickets. Will Call hours vary for each event. Please contact the ticket office at 720.258.3333 for more information.